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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Danette Simmons

October 28, 2025

5  out of  5
rating by Danette Simmons
"It was a pleasure working with Mitch Hollier. He represented the State Farm agency with the best possible service. His knowledge and professional expertise was greatly appreciated as well as his kind personality. He was able too reduce my coverage cost and up my limits at a premium lower than my previous Insurance company."
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Kevon Johnson

October 27, 2025

5  out of  5
rating by Kevon Johnson
"OMG!! I’m still in shock that State Farm is my carrier again. Thank you for the call Hunter and helping with my new coverages, along with getting things handled with old carrier. You’re 6 months in and already making an impact, continue being you and the rest will follow my friend. Thank you again Hunter Smith 🫡"
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Melanie Reyes

October 23, 2025

5  out of  5
rating by Melanie Reyes
"Blair is the most phenomenal agent I have ever dealt with. The State Farm app is extremely easy to maneuver. Their prices could not be beat. I am so glad I switched."
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Ryan Broussard

September 18, 2025

1  out of  5
rating by Ryan Broussard
"I was a long time Shelby Comeaux client, had an issue with Mitches office rude and unprofessional, they made a mistake, I called and spoke to Mitch he was going to look into it and call me back, he never called so I changed agents. What’s funny you can’t just change I had to call Mitch’s office and put a request my new agent never didn’t get my account and had to call Mitch’s office back and put a second request. There are a couple of good people there that treated me well, but if the man’s name on the door won’t call you back when he says he will, I just took my money somewhere else. Since google doesn’t allow you to respond to responses I will just edit my review. Mitch we have never met and most certainly didn’t have a meeting where we agreed on anything. I called you and voiced my complaint where your office gave me the wrong information and you told me you would check on it and call me back, you never returned my call. So rather than calling you a liar, I will just hope you are mistaking me for someone else. And yes it has been months since I left your office to another State Farm Agent, and my new Agent’s office called me for a policy I have and was surprised of the service and it reminded me that I had to go to Lafayette to get service rather than staying in Crowley where I was perfectly happy before your office took over for over 20 years."
We responded:
"Ryan, Thank you for sharing your feedback. I’m sorry to hear you feel that I did not follow up as promised. However, I want to clarify that we had an in-person meeting in place of the phone call where we discussed your concerns regarding your issue. At the conclusion of that meeting, I was under the impression that we reached a mutual understanding. While you have not been a customer of our agency for over six months, feel free to reach out If there is anything further I can assist you with. I am happy to help. We strive to provide transparent and attentive service to all our clients, and I appreciate the opportunity to address your concerns. Best regards, Mitch"
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Randolph Goodwyn Jr

September 17, 2025

5  out of  5
rating by Randolph Goodwyn Jr
"Always there and by my side for over ten years. I can call in or text anytime and Makayla or Alaina are always able to take care of me. Whether it's a new vehicle or added policy, they explain & handle everything!!"
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Sherry Devall

September 12, 2025

5  out of  5
rating by Sherry Devall
"The person that helped me was very helpful!"
We responded:
"Sherry, Thank you for your kind words! We’re glad to hear you found our prices reasonable and that you received helpful service. We appreciate your feedback and look forward to assisting you again in the future."
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chad short

September 7, 2025

5  out of  5
rating by chad short
"State Farm is the best there willing to help no matter what they have going on.. Also they have great personalities.. That group there Needs Raises… Specially, in Crowley Louisiana… That’s a great team.."
We responded:
"Chad, Thank you so much for your kind and encouraging words! We’re proud of our team here in Crowley, Louisiana, and it’s wonderful to hear that their dedication and positive attitudes have made such a great impression. Your support means a lot to us and inspires us to keep providing excellent service. If you ever need assistance in the future, please don’t hesitate to reach out. We’re always here to help!"
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Debbie Powers

August 28, 2025

5  out of  5
rating by Debbie Powers
"I have been with State Farm so long I cannot remember when I started using them for our insurance. We have full coverage on both of our vehicles. We also have glass coverage and we have had to use it twice and we have never had to do a deductible and the work order was smooth sailing, they made the appointment for us and it was local to us. Their customer service is outstanding!! If someone were to ask me about who is a great insurance company, I would say, well State Farm in Crowly, LA."
We responded:
"Thank you so much for your wonderful and detailed feedback! We’re truly honored to have had the opportunity to serve you for so many years. It’s great to hear that our glass coverage and customer service have made your experience smooth and hassle-free. Our team takes great pride in providing personalized and local service, and your kind words mean a lot to us. If you ever need anything in the future, please don’t hesitate to reach out. We’re always here to help!"
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kenneth demuchest

August 20, 2025

5  out of  5
rating by kenneth demuchest
"As always the best service I get from the staff."
We responded:
"Thank you for your continued trust and kind words! We’re delighted to hear that our staff consistently provides you with the best service. It’s always a pleasure to assist you. Please don’t hesitate to reach out if you need anything."
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Aaron Rodi

July 28, 2025

5  out of  5
rating by Aaron Rodi
"Elaina always takes care of our insurance needs. No other agency can match what Mitch and his crew provides in terms of service and rates."
We responded:
"Rodi! Thank you so much for your kind words and loyalty! We’re thrilled to hear that Alaina and the entire team have been able to meet your insurance needs with excellent service and competitive rates. Providing outstanding service is our top priority, and your feedback means a lot to us. If there’s ever anything we can assist you with, please don’t hesitate to reach out."
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Naomi Abshire

July 21, 2025

5  out of  5
rating by Naomi Abshire
"The workers here at mitch hollier r excellent. They answer all questions and help u out with the best possible for ur needs. I appreciate them so much I would not switch insurance companies for anything"
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Kiya Brooks

July 16, 2025

5  out of  5
rating by Kiya Brooks
"Had a billing issue and didn’t understand a few things but Alaina made sure to get to the bottom of it for me and explained it very well. I was freaking out and had gotten mix information before speaking with her but she did not stop until my issue was resolved. Thanks so much Alaina for your help, being nice , understanding & patient with me."
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Agnes Patin

June 6, 2025

5  out of  5
rating by Agnes Patin
"Thanks for being a insurance agent I can rely on always friendly service"
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Melissa Nguyen

May 14, 2025

5  out of  5
rating by Melissa Nguyen
"Had a pleasure with speaking with Mr. Spencer about my renewal on my car & life insurance policy. He answered all my question and was very knowledgeable. Thank you again!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Spencer and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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BT Barbour

April 29, 2025

5  out of  5
rating by BT Barbour
"Mitch and his team are the best! We were originally just shopping for home and auto insurance, but Mitch helped me and my husband set up life insurance too. Thank you guys so much for taking care of us!"
We responded:
"Hey, BT Barbour! We really appreciate you taking a moment to recognize our office! It is our goal to put care into every conversation, and it means a lot to see that come through. Your positive feedback made us smile. Thanks again for sharing this! "
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John Keheley

December 11, 2024

5  out of  5
rating by John Keheley
"Outstanding communication skills and an extremely personable, motivated and effective representative who was always looking out for my interests. Superior effort of Brooke LeBlanc was the reason I with the Mitch Hollier agecy rather than my former State Farm agent."
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Tyler Sermon

July 8, 2024

5  out of  5
rating by Tyler Sermon
"I’m glad I switched to State Farm. With Insurance skyrocketing in Louisiana I’m able to find better coverage for cheaper. The representative I talked to Spencer was also super cool, so far so good!"
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Kaisha Trahan

May 3, 2024

5  out of  5
rating by Kaisha Trahan
"Professional, friendly staff. Very helpful when needed."
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Tina Magnon

April 30, 2024

5  out of  5
rating by Tina Magnon
"Best insurance in town. They are right there when you need them. No, wait, they just do everything for you. We have been with them for over 10 years, and we wouldn't go anywhere else!"
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Jerry Smith

September 8, 2023

4  out of  5
rating by Jerry Smith
"Great place I just had a little trouble with our roadside assistance that's why only a 4 star for me"
We responded:
"Jerry, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Robert Jorden

July 13, 2023

5  out of  5
rating by Robert Jorden
"Customer service is 5⭐️! My wife and I switched over our home owners and vehicle policies recently. Mitch made the process a breeze. He’s the best in the game!"
We responded:
"Thank you for the five-stars, Robert! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Scottie Hudson

December 17, 2022

5  out of  5
rating by Scottie Hudson
"Friendly employees, they will for sure take care of you."
We responded:
"Scottie, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Ashley Montgomery

December 16, 2022

5  out of  5
rating by Ashley Montgomery
"Even though it’s been a short time, I’m enjoying the services. Thanks State Farm"
We responded:
"Ashley, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Crowley."
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Baylie dePerrodil

December 13, 2022

5  out of  5
rating by Baylie dePerrodil
"Blaire helped me out with all my questions about coverages. Definitely recommend!"
We responded:
"Thank you, Baylie, for the amazing review! Our team works hard to provide a great insurance experience in Crowley and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Zackary Benoit

December 13, 2022

1  out of  5
rating by Zackary Benoit
"Very shady business practices. They will insure you under what seems to be a cheaper premium. After you are insured with them. They will continue to text you and call you non stop. Asking for more and more information, and than you fill out more forms. I Have been trough a few insurance providers. None as complicated as this one."
We responded:
"Zackary, we’re sorry to hear that you’re unhappy about the service received. Unfortunately, you have not sent back any of the required forms, which causes your premium to rise drastically. We were calling to inform you of this. Please call our office at your earliest convenience so we can assist you with this. We’re always happy to help!"